Frequently Asked Questions:
What forms of payments do you accept?
Kluster Reloading Supply accepts Visa, Mastercard, American Express, Discovery. Sorry, Paypal transactions are NOT accepted due to Paypal's negative view of any 2nd amendment related businesses. Kluster Reloading Supply does not accept personal check or cashier's check.
Returns
If you receive products that are defective, miscounted, incomplete, or if we ship the wrong item, Kluster Reloading Supply will replace, exchange, or refund the item at your discretion. We occasionally make mistakes which we will correct! If you purchased the wrong item, this is outside of our of control, but we may accept it and refund you (minus a 5% restocking fee) if you pay the return shipping charge. Please make sure to CONTACT us prior to returning any items.
Does your listed price include shipping?
Our listed prices do not include shipping. Kluster Reloading Supply ships using USPS flat rate boxes, the price of which is calculated during checkout. No processing or handling fees are charged on purchases. We cannot ship brass to P.O. boxes due to federal regulation.
Processed Cases
Our processed casings are run through commercial equipment to convert them from range brass to as close to new as possible. All processed casings go through our multi-step process.
​Depriming - All spent primers are removed before cleaning.
​Cleaning - Cleaned via our proprietary wet tumble process to remove any dirt, debris or residue.
​Swaging - All primer pockets are swaged to ensure all primer pockets are sized to specification.
​Visual Inspection - We visually inspect each casing to ensure it is free from nicks, cracks and other deformities.
​Sizing - The brass is returned to the proper shape. All processed rifle casings are full length sized, while pistol calibers are roll sized. Each case is verified using an EGW Chamber Case Gauge or Wilson Case Gauge. In addition, I reload ammo for personal use using same product I manufacture for sale. Continuously testing it for correct form, fit and function on all my pistols and rifles. ​
Polishing- All casings are polished to ensure a bright, sparkling finish. Final product is wet tumbled using Stainless Steel Media, to remove burrs dirt and grime.
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Why do pistol cases need rollsizing?
The full length sizing die cannot reach the base of the case. when cases are rollsized back to a factory dimension the round will feed and chamber reliably. Not every case needs rollsizing, this mainly depends on the chamber in which the case was fired, the powder type and recoil spring used in combination. The most common reason is when cases are recovered that have been used in mainstream carry style firearms with unsupported chambers or looser chambers due to the prerequisite of reliability over accuracy. The brass from these guns can often be re-used but without rollsizing the brass has a very short life and damaged or creased brass is often the result.
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Once Fired Brass
All our brass is sourced from indoor shooting ranges, and as such once fired and reloaded casings are intermixed. There is no way to distinguish a once-fired round from one that has been reloaded. The term "once fired brass" is more of an industry term to distinguish fired brass from newly manufactured casings.
As all brass has been fired through a firearm, minor imperfections should be expected. Small scratches, marks, dings and dents should be expected to varying degrees. All brass is sorted for grossly deformed (unusable) casings, and extras are put into every package to make up for any that are not usable.
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RAW Brass disclaimer
WARNING – This product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www. P65Warnings.ca.gov